Our commitment to ensuring the best possible performance of our web-based business information and performance management software systems is underwritten from a number of perspectives:
Hosting (hardware)
Our software products are hosted under a service level agreement (SLA) by Rackspace, a World Leader in the provision of web-hosting services. Within the service level agreement, we have selected what we believe to be the best combination of hardware and associated security procedures to ensure that access control and performance levels fully meet the demands of your business:
- A Linux operating platform used in conjunction with MYSQL data bases and Cisco Firewalls to offer the best in terms of data processing speed and protection from external threats.
- Hosting is via mirrored servers with automatic data transfer between servers should an operating fault occur.
- Automated back up of all system information on a daily basis.
Software
Our management control procedures for software includes:
- Proposals for upgrades and developments are fully evaluated, tested and approved before implementation.
- Version control is used to document and correlate the detail and content software upgrades with version levels.
- Coding is encrypted to prevent unauthorized changes to software programmes.
- Systematic auditing to qualify the integrity of system users.
System Access
- All data is transferred via the internet through 128 encryption, the industry standard for data protection.
- 24/7 access is only provided to authorised personnel via encrypted access credentials.
- All your critical information is stored in encrypted format.