Managing Employee Contribution to business profitability
Whilst developing effective plans and providing systems and procedures for operational control are essential elements of the Blue Print for Success, both become irrelevant without a motivated and skilled workforce.
In this sense, managing employee productivity is crucial to the success of any business since in the final analysis, it is the workforce that generates profit.
Our approach to managing employee productivity is simple and entails the following 5 Stages:
| Stage | Objective | Process |
|---|---|---|
I |
Clarify expectations |
Establish job profiles with clearly defined roles and key performance indicators (KPI’s) for each specified responsibility within the profile. Where possible link the personal KPI to business profitability |
II |
Develop a skilled and flexible workforce |
Use skills needs analysis to establish and implement training plans |
III |
Provide the right tools to do the job |
Provide access to systems and procedures that support employees to consistently do the right things, the right way and at the right time. |
IV |
Measure performance |
Implement systems to measure and report performance using the KPI’s linked to the job profiles |
V |
Target improvements in personal performance |
Hold regular performance appraisals and agree an improvement in personal KPI’s that impact on the bottom line. |
Job profiles can be used in a number or applications contribute to employee productivity:
- Develop acceptance criteria for recruitment.
- Providing a benchmark for similar groups of employees.
- As evidence of performance in disciplinary and grievance procedures.
- Building a wage structure based upon skill capabilities.
- Designing a bonus scheme based upon either individual of team performance.